Is On-Call Communication Causing Headaches?
Call Forward
An Easy Affordable Way to Establish Efficient On-Call Practices
Get a reliable shared phone number with intelligent scheduling and instant notifications.
Ensure your team responds faster when it matters most without hte chaos of forwarded calls or personal numbers
Ensure Your Team Responds Faster when it matters most without the chao of forwarded calls or personal numbers
Try Call Forward!
Simple, Reliable On-Call Management
Call Forward provides on central phone number for your group. Our smart platform automatically routes incoming calls and alerts to the right person based on your custom on-call schedules. Say GOODBYE to confusion and HELLO to seamless coverage, faster response times, and complete visability.
Get up and Running in Minutes
Step 1: Get your number
Choose a dedicated local or toll-free number for your team's on-call needs.
Step 2: Set your schedule
Easily build and manage on-call rotations with our custom schedule manager. Handle overrides and exceptions effortlessly
Step 3: Route Calls!
Incoming calls notify the right on-call person via push notification, SMS, or direct call based on your rules
Everything Your Team needs for Flawless On-call Coverage
Seamless Integrations
Connect Call Forward with tools you already rely on, like Slack, Microsoft Teams, PagerDuty, and more.
Flexible On-Call Scheduling
Create simple daily rotations or complex multi-layered schedules. Easily manage overrides, holidays, and time-off requests to ensure you always have coverage.
Multi-Channel Notifications
Ensure alerts are never missed with instant push notifications, SMS alerts, and automated call escalations if there's no answer.
Intelligent Call & Alert Routing
Automatically direct calls to the active team member. Set up rules like round-robin or simultaneous ringing. Forward calls or use our mobile app.
Complete Call Logging and History
Get full visibility into every call - who was notified, who answered, and when. Add notes for accountability and review.
Trusted by teams who depend on reliability
Call Forward eliminated the confusion around our on-call schedule instantly. Missed calls are a thing of the past
Kyle Simon
Setup was incredibly simple, and the reliability gives us peace of mind. Our response times have improved significantly
Brittany Foxx
I love how easy it is to request a shift change, and being able to easily access notes of previously received calls
Kristina Jones
The Perfect Fit for Teams that need to be ready
IT Operations And Devops
Manage critical system alerts and incident response calls efficiently
Small Business
Offer dependable customer contact beyond standard hours using a professional shared line.
Customer Support
Provide reliable after-hours or escalation support without burning out your team
Healthcare practices
Coordinate on-call doctors or staff for urgent patient needs reliably
Property MAnagement
Handle emergency maintenance requests promptly, day or night.
Stop the On-Call Scramble. Start Responding Smarter
Ready to bring calm and clarity to your team’s on-call process? Try Call Forward completely free for 14 days. Explore all features, set up your schedule, and see the difference.
Basic
Includes the creation of one number that can be forwarded to up to 5 group members.
Plus
Includes the creation of one number that can be forwarded to up to 20 group members.
Premium
Includes the creation of one number that can be forwarded to up to 50 group members